Management is a profession in its own right, with its own skills, techniques and knowledge, and like any other profession it has to be learned. This highly practical course focuses on the human relations aspects of management. A superb foundation course for managers from any function. The move into management is a big step for most people. They want to do well and deserve top-rate training. Often new managers are put in charge of departments with several people and budgets of many thousands without any management training. This usually means they learn the hard way.

To be a good manager, additional skills are required - motivating and directing people, training new employees, handling conflict, delegating, giving praise or criticism, communicating effectively, evaluating performance, working to deadlines, building team spirit.

The course looks at these skills in detail and is ideal for newly appointed or soon to be promoted managers and those with experience but no formal management training.

Course Objectives

At the end of the course participants will:

• Have a good understanding of the key skills of management.
• Know the special 'people management' skills that bring out the best in others.
• Have the confidence to handle the biggest step of their career.
• Be able to communicate plans and encourage team members in a way that makes things happen.